F.A.Q.

If my item is NEW then why isn't it sealed?

Some items have been imported from other countries and were shipped without cases to keep the shipping costs lower, therefore, having a lower price for you. Also, some labels do not shrinkwrap/cellowrap there products.

When will my item arrive?

We try to process and ship your order out in 3-10 days. Generally all orders will go first class or priority, but if it's a larger order it may go media mail. An email will be sent to you once your package ships with all available information.

My band released our album, ep, etc. Would you be interested in stocking it in your Webshop/Distro?

Yes! We are always looking for new items, and especially ones from underground bands. Feel free to contact us at: steelfirerecords@gmail.com with all the information about your release and a way to hear your music.

What forms of payment do you accept?

Paypal is accept through the webstore. We also accept cash and money order. If you would like to place an order with cash or money order please email us with your wanted items and we will then let you know the total and send you info on where to send your payment.